# How do I delete my account?

[Help](/help) / Billing

**Email [support@cryptobud.app](mailto:support@cryptobud.app) from the address on the account.** Say you want the CryptoBud account deleted. We write back, then we delete what we can.

This is the account deletion path for App Store and privacy requests.

### Before you write[

](#before-you-write)

- Flatten live trades if you have any. [How to stop live trading →](/help/how-do-i-stop-live-trading)

- Cancel the subscription in Apple Subscriptions or in Stripe so it does not renew

- On Binance, cancel open Spot orders and delete the API key locked to the box IP

If you skip that, open orders stay on Binance after the box is gone. [What happens when the subscription ends →](/help/what-happens-when-my-subscription-ends)

### What we delete[

](#what-we-delete)

- The CryptoBud account

- The private cloud box, its disks, and the DNS name

- Trading data on that box

- Support mail that is no longer useful

### What we cannot delete for you[

](#what-we-cannot-delete-for-you)

- Apple or Stripe billing records. Those stay with them. App Store refunds go to [reportaproblem.apple.com
Opens in a new tab](https://reportaproblem.apple.com)

- Your Binance account and the coins on it

- A Hide My Email address at Apple. Turn that off in iPhone Settings if you want Apple to drop it

If you used **Hide My Email** and cannot open that inbox, write from an address you can open. Changing the account email so we can talk is free. Then ask us to delete.

Company and a human contact: [About](/about).

Point your agents to this URL

[cryptobud.app/mcp](/mcp)CopyCopied
CryptoBud™ helps you build better discipline and risk management — not guaranteed wins. Read our [Terms of Service](/terms) and [Privacy Policy](/privacy).

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